Privacy Policy

Last updated: 01 Oct, 2026. Quick International Couriers LTD ("Quick", "we") respects your privacy. This policy explains what we collect, why, and your rights under UK GDPR and EU GDPR.

1. Who we are

Quick International Couriers LTD, Unit 1, 2 Prescott Rd, Slough SL3 0AE, United Kingdom. Contact our Data Protection Officer at inquiry@quickcouriersltd.com.

2. What we collect

• Shipment data: sender and receiver names, addresses, contact details and shipment contents descriptions required for transport and customs law.
• Account data: business contact details, billing information and service preferences.
• Technical data: IP address, device and browser data collected when you use our website.
• Communications: enquiries and correspondence you send us.

3. Why we process it

• To perform our contract with you: pickup, transport, customs clearance and delivery.
• To comply with legal obligations: aviation security, customs, tax and sanctions screening.
• To improve our services: network analytics, performance monitoring and fraud prevention.
• With your consent: marketing communications, which you may withdraw at any time.

4. Sharing

We share data only with: transport and customs authorities where legally required; vetted sub-contractors performing services on our behalf (bound by contract to equivalent protections); and payment processors. We never sell personal data.

5. Retention

Shipment records are retained for 7 years to satisfy customs and tax law; marketing data until consent is withdrawn; website logs for 12 months.

6. Your rights

You may request access, rectification, erasure, restriction, portability or object to processing at any time by emailing inquiry@quickcouriersltd.com. You may complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

7. Security

Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is role-based and logged. We maintain Cyber Essentials Plus certification across our estate.